If you have received a billing statement from Vori Health via email or text, click on the link below to make your payment.
At checkout, be sure to include your statement number and DOB so that we can post it to your account.
Please have your insurance card available when scheduling your appointment and fill in each section of the registration process.
We strongly recommend calling your insurance provider ahead of time to verify your benefits and understand your financial responsibility—our office does not have access to the specific details of your plan.
When you call your insurer, ask about:
We do not accept Workers' Compensation, Third Party Liability, or Medicaid.
Vori Health partners with Health iPASS to help ensure that your statements are accurate, timely, and easy to understand. Statements are sent for payment after your visit; payment is expected upon receipt of statement.
When you receive a statement from us, it reflects only your portion of the balance after insurance has processed the claim. Questions about a statement or payment? Contact our billing team:
Please notify us immediately if your insurance changes—have your new card available and the effective date of the new policy. Insurance companies have strict filing deadlines, so delays can affect your coverage as well as any cost sharing.
Vori Health collects insurance information on all patients, including patients in an employer-paid benefit program, to support continuity of care for our members. One key differentiator of Vori is our integrated physician-led care model. Our clinicians can order imaging and lab work, refer members to specialists, and identify in-network providers. Collecting insurance information upfront helps streamline this process by ensuring the necessary information is included with referrals and reducing potential bottlenecks. For example, if prior authorization is required for imaging services, our concierge imaging provider can coordinate the authorization and imaging process, after which they will contact the member directly to schedule the appointment.
Your insurance provider is a key partner in ensuring a good healthcare experience. Call your insurer prior to your visit to find out whether:
Health insurance today can be confusing. There are many complex terms to remember and when it comes to providing coverage, every plan is different. At the same time, high-deductible health plans, legislation changes, and rising costs have led to an increase in patient financial responsibility, making it all the more important to understand your policy and how it works.
Unsure what certain terms mean? We've got you covered. Feel free to click on any billing term to view its definition.
The amount owed to Vori Health indicated on the billing statement.
The practice of a provider billing you for all charges not paid by your insurance plan, even if those charges are above the plan's usual, customary, and reasonable charges or are considered medically unnecessary.
The 12-month cycle of your plan. Benefits, copays, and deductibles reset at the start of each benefit year—which may not always align with the calendar year.
A cost-sharing arrangement in insurance, where the policyholder is required to pay a percentage of covered expenses for a particular healthcare service, while the insurance company covers the remaining percentage.
An agreement between your insurers to prevent double payment for your care when more than one plan provides coverage. The agreement determines which insurer has primary responsibility for payment and which has secondary responsibility.
The portion of a claim or medical expense that you must pay out-of-pocket. Copayment usually is a fixed amount.
Refers to the division of healthcare expenses between the insurance provider and the policyholder. Cost share generally includes deductibles, coinsurance, copayments, or similar charges. It does not include premiums, balance billing amounts for non-network providers or the cost of non-covered services.
Services that are typically covered under the terms of your contract with your insurance company. It is important to note that even though services may be covered charges, they are often subject to your deductible and coinsurance.
The portion of your healthcare expenses that you must pay out-of-pocket before your insurance applies and begins to contribute toward covered expenses.
An abbreviation for "date of service."
A statement provided to an insured person noting how a claim was paid or why it wasn't covered.
Services that are not a covered benefit under the provisions of your insurance plan. If your insurance does not cover a service, you are liable for the entire amount. This is specific to your insurance policy.
Services that are not covered under the limits of the patient's health insurance contract. These amounts are the patient's responsibility to pay. Patients should direct questions about coverage to their health plans.
Benefit Assignment and Financial Responsibility
Learn helpful information about your patient dashboard and understanding common insurance and billing FAQs.