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Get back to being you.

With convenient care for back and joint pain

Blue Cross Blue Shield of Massachusetts is collaborating with Vori Health, an independent company, to provide back and joint pain services. When you have a concern, see a Vori Health doctor from wherever you are with easy telehealth visits.

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From head to toe, we’ve got all your aches covered

From head to toe, we’ve got all your aches covered

When you have back or joint pain, you can now access doctors and experts who specialize in muscle and joint conditions—all from the comfort of your home.

As part of this collaboration, your health plan offers Vori Health’s services for you plus your spouse/domestic partner and dependents 18+ on your insurance plan.

*For detailed cost estimates or covered services please contact your insurance carrier directly.

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Hip Pain
Back Pain
NECK PAIN
knee pain
arthritis
muscle & Joint pain
foot & ankle pain
SHOULDER PAIN
sports INJURY

Sign up and get started today

Talk to a doctor to understand what’s going on

Start treatment from home

Get better and return to the life you want faster

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What makes the Vori Health approach different

Easy-to-follow treatment
Doctors who listen to you
Results you can see and feel
Easy-to-follow treatment
Doctors who listen to you
Results you can see and feel

Tell us about your pain

Vori Health is a nationwide specialty medical practice offering optimized treatment plans and proven relief for back, neck, and joint pain—all through easy video visits.

Have you had a recent injury or accident?

Let’s address that acute pain from sprains, strains, twists, and more.

Do you HAVE PAIN that keeps flaring up?

We’ll get to the bottom of those periodic aches and pains that set you back.

Are you living in pain most days?

Together, we’ll treat the long-term issues that keep you from doing what you love.

Sign up today

Get started in 3 easy steps

Get started in
3 easy steps

2.
Schedule a visit to meet with
your Care Team
3.
Your personal care plan is delivered right to your dashboard!
HOW IT WORKS

New to Vori Health? Start here

Frequently Asked Questions

How does Vori Health work?

Vori Health works by designing a treatment plan around you. By getting to know you, we can get you back to living how you want.

First, you will have an hour-long initial consultation video visit with an integrated Care Team that includes a Board Certified Physician and a Doctor of Physical Therapy. We’ll capture a 360° view of your health including the following:

  • How your pain affects your day-to-day life
  • Your motivations and goals
  • A medical history review
  • A virtual physical exam and diagnosis
  • Discussion of your treatment options, which may include physical therapy, non-opioid pain medication, nutrition counseling, and healthy lifestyle support
  • A local referral for any imaging or lab tests if needed
  • Consultation with a physical therapist to discuss home-based exercises and strategies to improve your strength and mobility and decrease your pain

Then, we design your personalized treatment plan.

What will my treatment plan look like?

Depending on what we learn about you, your goals, and your needs from your initial consultation, our Care Team will provide a plan that might include any combination of physical therapy, a reduction or change in medication, nutrition counseling, and healthy lifestyle coaching.

Typically, patients meet virtually with their physical therapist one to two times per week during the initial stages of the plan. To help you stick to it and achieve your goals, you’ll get the support and guidance of a personal health coach. You can also message your Care Team, including your doctor, at any time.

Together, we’ll regularly review your progress and adjust your treatment plan as needed.

Who is on my Care Team?

Your Vori Health Care Team is personalized to your needs and is led by a board-certified specialty medical doctor, along with your physical therapist who will both be present during your intake call and throughout your journey with Vori. Depending on your needs, your care team may also include nurse practitioners or physician assistants, health coaches, and nutritionists at appropriate points throughout your journey.

Do I need any special equipment?

No, just a smartphone, tablet or computer with a camera, and internet access. Vori is easy to use anytime, anywhere—and we're here to help if you need technical support.

How long will it take before I see results?

Your plan is designed around your goals, needs, and schedule. It focuses on long-term success to alleviate your pain, build strength, and get you back to doing what you love. Some Vori Health members begin to see and feel changes in as little as a few weeks. Each person’s progress differs, but your Care Team will be there every step of the way to help you achieve your goals and live pain free.

What about in-person visits?

Vori Health is designed for convenience and effectiveness, so you can meet with your Care Team by video, phone, or chat, and do the exercises or recommended treatments on your time and in your home. The vast majority of our members are able to achieve their treatment goals using this method. However, if we find that you would benefit from an in-person visit or treatment, we can help refer you to the right place.

How much does it cost?

Member cost share will vary depending on your BCBSMA plan. Please check your plan details for more information.

How does Vori Health work for HMO members?

HMO members will require a referral from their PCP before their first visit with Vori.

How do I get started?

It’s easy! Create an account and schedule your first visit with your Care Team. Your personalized Care Plan will get delivered right to your Vori Health account. Members on an HMO plan will require a referral from their primary care provider prior to starting care with Vori Health.

MEMBER STORIES

Javier R. experienced knee pain after running

“I was unsure if virtual physical therapy would be effective but it's been so impactful.”
Javier R.,
Vori member
Javier’s Care Team
4-week program
Medical Doctor

Diagnosed cause of Javier’s knee pain (iliotibial band syndrome)
Prescribed anti-inflammatory meds

Physical Therapist

8 virtual visits, 2x week
Personalized at-home exercises to help Javier improve lower body flexibility and get back to running

Health Coach

4 virtual visits, weekly
Supported Javier with stress reduction

MEMBER STORIES

Mary D. was told she needed shoulder surgery

“Vori helped me strengthen my shoulder and avoid surgery.”
Mary D.,
Vori member
Mary’s Care Team
6-week program
Medical Doctor, Nurse Practitioner

Provided Mary a second opinion for a shoulder injury (labral tear)
Prescribed physical therapy instead of surgery

Physical Therapist

12 virtual visits, 2x week
Personalized at-home program to get Mary back to gardening, walking her dogs, and practicing yoga without pain

MEMBER STORIES

Ruth S. was bedridden after a failed back surgery

“Now I’m walking. Now I’m driving. Now I’m back to doing things that I love to do.”
Ruth S.,
Vori member
Ruth’s Care Team
12-week program
Medical Doctor

Diagnosed Ruth with cause of her back pain (adjacent segment syndrome)
Supported Ruth’s complex medical conditions

Physical Therapist

24 virtual visits, 2x week
Personalized exercises to help Ruth regain strength & independence

Health Coach

12 virtual visits, weekly
Motivated Ruth to lose 55 pounds

Registered Dietitian Nutritionist

5 virtual visits
Supported Ruth’s diabetes during her weight loss journey

Javier R. experienced knee pain after running

“I was unsure if virtual physical therapy would be effective but it's been so impactful.”
Javier R.,
Vori member
Javier’s Care Team
4-week program
Medical Doctor

Diagnosed cause of Javier’s knee pain (iliotibial band syndrome)
Prescribed anti-inflammatory meds

Physical Therapist

8 virtual visits, 2x week
Personalized at-home exercises to help Javier improve lower body flexibility and get back to running

Health Coach

4 virtual visits, weekly
Supported Javier with stress reduction

Mary D. was told she needed shoulder surgery

“Vori helped me strengthen my shoulder and avoid surgery.”
Mary D.,
Vori member
Mary’s Care Team
6-week program
Medical Doctor, Nurse Practitioner

Provided Mary a second opinion for a shoulder injury (labral tear)
Prescribed physical therapy instead of surgery

Physical Therapist

12 virtual visits, 2x week
Personalized at-home program to get Mary back to gardening, walking her dogs, and practicing yoga without pain

Ruth S. was bedridden after a failed back surgery

“Now I’m walking. Now I’m driving. Now I’m back to doing things that I love to do.”
Ruth S.,
Vori member
Ruth’s Care Team
12-week program
Medical Doctor

Diagnosed Ruth with cause of her back pain (adjacent segment syndrome)
Supported Ruth’s complex medical conditions

Physical Therapist

24 virtual visits, 2x week
Personalized exercises to help Ruth regain strength & independence

Health Coach

12 virtual visits, weekly
Motivated Ruth to lose 55 pounds

Registered Dietitian Nutritionist

5 virtual visits
Supported Ruth’s diabetes during her weight loss journey

When you’re in pain, the right care makes all the difference.